Quality Control is a Premium WordPress Theme released by AppThemes toward the end of 2011 that is a great customer support and ticketed based WordPress Theme for managing your customer/client interactions. If you are looking for a way to keep up with quality control, this Theme has several amazing features that you will absolutely love (and don’t forget, it’s powered by our beloved WordPress).
Quality Control allows users to create tickets, assign statuses, set priorities, milestones, categories, and tags. Other users can then interact with the tickets, updating their state, milestone, adding comments, and more. You can setup one or multiple projects (each with custom user groups to limit access on different projects). The Quality Control WordPress Theme was created to give you and your team the flexibility for how support requests are handled, and the beauty of this theme is that even other users can help assist in answering questions. It has all the greatness of a forum while still being an official “ticketing” system so you can track everything to make sure the questions/comments are fully addressed.
Here are a few of our favorite features from the Quality Control Theme by AppThemes. Don’t forget that the Quality Control Theme is a Responsive WordPress Theme as well.